November 17th, 2025

GDPR Consent Flow 🔐

You can now add a first-time GDPR consent gate to any app—complete with customizable legal text and icon. When enabled, visitors must acknowledge your consent message (stored per app/device) before they see pre-chat questions or start a conversation.

What this unlocks for you:
→ Collect clear, auditable consent the first time someone opens your bot
→ Personalize the consent copy and icon to match your brand/tone (Lock, Shield, Check, Handshake, Clipboard)
→ Deliver consistent behavior everywhere: main bot pages, LA/Tokyo/Oslo themes, embeds, and LA embed
→ Keep the consent modal styling intact even when you tweak font colors or themes

How to enable it?
Edit or create an app, scroll to the “Require GDPR Consent” setting under General, toggle it on, and customize the text/icon. The change applies instantly across all bot page variants and embeds.